Our Guarandamntee
Guaranteed For Life - We make your Belts, Wallets, and Wool Socks ourselves right here in the USA; we know our craftsmanship is on trial with everything we make! From engineering to manufacturing, we are responsible for making sure your GRIP6 product works better and lasts longer than you'd ever expect. If that doesn't happen, we will stand behind our work by refunding, repairing or replacing any product.
That’s what our Guaran-Damn-Tee is all about and if your strap, buckle, or wallet does break, we would sincerely love to know how you accomplished such a feat! Reach out to us at grip6@grip6.com anytime to give feedback, ask questions, or to take care of any issue.
The Nuts and Bolts
1) Send a picture of your item to grip6@grip6.com
2) Provide order information
3) Return the item
To start a return, access our return portal here
Within 60 days - Good for full refund and we even pay return shipping (US Domestic orders only, International orders are responsible for return shipping).
After 60 days - you merely pay shipping to get the product back to us and you can exchange for a product of equal value.
Step 1
Send a picture of product to grip6@grip6.com and tell us a little bit about how you accomplished such a feat.
Step 2
Send back your item so we can evaluate and improve our product with your feedback.
Step 3
After processing the return, we'll ship your new item and email you with tracking information.
The Stuff We Cover & Dumb Stuff We Won't
We make a great product. If you use it the way it was designed, it will function for decades. If you abuse the product or use it for things it wasn't intended, you're on your own. While pretty tough, our belts can scratch and look worn over time. That's normal. Also, our belts are not towing straps, our socks are not chew toys, and we can’t make lost wallets reappear. Nevertheless, if you happen to be one of these smart folks, send us your story of misadventure and we'll see what we can do.
Animal Damage
We get it, you turn around for 1 second and your pet grabs your favorite GRIP6 product. It happens to us too. We put our products through rigorous testing to make sure they will continue to do what they were made to do. Surviving a viscious attack from cute little "Fluffy" isn't one of them.
Burned
Although our wool is naturally flame resistant, they aren't fire proof. Our socks are made to handle a lot, but a walk on hot coals isn't recommended.
Lost or Stolen
RFID blocking aluminum guarantees that the information inside your wallet isn't stolen. The wallet itself though, that's on you.